I sent my china and crystal by Fed Ex on Friday, and Fed Ex managed to smash six pieces. On one hand, six piece doesn't seem like a lot. But on the other hand, I loved every single piece as much as other people love their pets.
I suppose I could have taken every piece on my lap by airplane over ten years. I took a plate in my carry-on luggage, and it was absolutely fine. But then it was me carrying it, not some Fed Ex man chucking it around like a football.
Fed Ex wants me to believe their mishandling of the property they were paid over $500 to deliver is my fault, and to that end it has sent me a list of questions about how I packed my crystal. "With obsessive love and care" is probably not the answer they're looking for.
Meanwhile, even if Fed Ex sends me a cheque, the damage is done. Crystal I've had and loved for 14 years is smashed, and there's no putting it back together. I have cried many bitter tears, and blamed myself very much for not finding an expert mover. Despite my connections in the museum business, I just had no idea to whom else I could trust my crystal. And now I wish I had just left it in Toronto. Better that it be unused in Toronto than smashed to bits on its way to Edinburgh.
Which brings me to the subject of your heart. Are you going to wait until you find an absolutely top-of-the-trees specialty heart-carrier, or are you going to trust it to Fed Ex?
As you can no doubt tell, I really hate Fed Ex today. Possibly UPS would have been just as careless, but they didn't smash my beautiful things. Fed Ex did. But back to your heart.
Fed Ex wants me to answer a checklist about how I packed my belongings. I think its their way of telling me this is my fault. And the first thing I want to tell you is that if your heart gets broken, it's not your fault, exactly. If someone hurts you, he hurt you and that's the way it is. But my question is, why did you pick THAT carrier, or man, in the first place?